Comments on: Expecation minus Delivery equals Frustration http://roman.stanek.org/2008/04/14/expecation-minus-delivery-equals-frustration/ BI, SaaS, travel and everything else... Thu, 12 Jan 2012 15:45:43 +0000 hourly 1 http://wordpress.com/ By: Hertz knows how to “take” the reservation « Roman Stanek’s Push-Button Thinking http://roman.stanek.org/2008/04/14/expecation-minus-delivery-equals-frustration/#comment-147 Wed, 11 Jun 2008 14:28:48 +0000 http://romanstanek.wordpress.com/?p=98#comment-147 [...] When I came to Hertz in Boston on Monday evening there was no car waiting for me and the line queued outside all the way of the Hertz building. And so I went back to the airport and took a taxi. But again, I was not frustrated… [...]

]]> By: Tomas Kabrt http://roman.stanek.org/2008/04/14/expecation-minus-delivery-equals-frustration/#comment-103 Mon, 14 Apr 2008 17:18:59 +0000 http://romanstanek.wordpress.com/?p=98#comment-103 Ahoj Romane, co jsi to fotil za krasnou vodu, je mi to nejake povedome. Trochu jako Hracholusky u Pnovan. Tam jak je ten stary zeleznicni most, co se z nej spousti “horolezci” po lanech. Nebo to neni Mze? Divocina? Vypada to, ze jsi fotil z lode. Plavil ses po rece na lodi? Z te fotky vyzaruje klid. Diky za ni. Mej se a napis. Tomas

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