Hertz knows how to “take” the reservation

They just don’t know how to “hold” the reservation. And that’s really the most important part of the reservation: the holding. Anybody can just take them… Jerry Seinfeld, The Alternate Side

When I came to Hertz in Boston on Monday evening there was no car waiting for me and the line queued all the way outside of the Hertz building. And so I went back to the airport and took a taxi. But again, I was not frustrated